Effective Date: April 11, 2025
Company Address: Buzzpang USA, 1021 E Lincolnway, Unit #530, Cheyenne, WY 82001
Phone: (307) 417-5200
Email: allen.yi@buzzpang.com
1. Introduction
Buzzpang Inc. (“Company”, “we”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR) of the European Union. This Privacy Policy explains how we collect, use, store, and share your information via our website (buzzpang.com) and related services, and outlines your rights and how you can exercise them.
2. Purpose of Data Collection
We collect and process your personal information for the following purposes, based on one or more lawful grounds such as your consent, performance of a contract, compliance with legal obligations, or our legitimate interests:
- To create and manage user accounts
- To respond to inquiries and provide customer support
- To enforce our terms, policies, and legal agreements
- To maintain, improve, and secure our Website and Services
- To send administrative or service-related communications
- To comply with applicable legal or regulatory obligations
3. Information We Collect
| Category | Collected Items | Purpose of Collection | Retention and Use Period |
| Membership Registration & Management | Name, email, password, phone number | Account creation, user authentication, delivery of notices | Until membership withdrawal or as required by law |
| Customer Inquiries | Name, email, message content | Responding to inquiries and support | 3 years |
| Marketing Subscription (with consent) | Email address, name (optional) | Newsletters and promotions | Until user unsubscribes |
| AI Chatbot Use | User-inputted text, logs, contact info (if provided) | Real-time support and service improvement | 3 years or until the purpose is fulfilled |
| Newsletter Subscription | Email address, open time, click data | Content optimization and marketing analysis | Until user unsubscribes or deletes account |
| Payment Processing | Name, address, phone number, email | Order/payment handling and customer support | As required by tax/accounting laws |
| Outbound Payments | Name, bank name, account number | Processing commissions/payments | 5 years |
Automatically Collected: IP address, cookies, browser info, timestamps for security and analytics.
4. Provision to Third Parties
We do not share personal information with third parties unless:
- You have given explicit consent
- Required by law or court order
- Emergencies (e.g. natural disasters or pandemics)
5. Outsourcing of Data Processing
We may delegate data handling to service providers. These processors are contractually obligated to protect your information.
| Contractor | Task | Retention Period |
| WordPress, Amazon Web Services | Hosting and infrastructure | Until contract ends or as required by law |
| Mailchimp, ActiveCampaign | Email marketing and subscriber management | Until unsubscription or contract end |
| Payoneer (or similar) | Payment processing and customer verification | Until contract ends or as required by law |
6. International Data Transfers
If personal data is transferred outside of your country (including to the United States or other jurisdictions), we ensure appropriate safeguards are in place in accordance with GDPR (e.g., Standard Contractual Clauses) and similar requirements under applicable U.S. law.
7. Your Rights and How to Exercise Them
Under GDPR, CCPA, and applicable privacy laws, you may have the following rights:
- Request access to your data
- Correct or delete your data
- Request suspension of processing
- Object to processing based on legitimate interests
- Request data portability (where technically feasible)
- Opt out of the sale or sharing of personal information (California residents)
You can exercise these rights by contacting us at support@buzzpang.com. We will verify your identity before taking any action.
8. Data Protection Officer
- Name: Allen Yi
- Title: CEO
- Email: allen.yi@buzzpang.com
- Phone: +82-10-8335-5356
9. Use of Cookies
We use cookies and similar technologies to enhance user experience and analyze website traffic. Users can control cookie settings in their browsers. We honor Do Not Track (DNT) signals where legally required.
10. Destruction of Personal Information
- Electronic data: Irreversibly deleted
- Paper records: Shredded or incinerated
11. Data Security Measures
We take reasonable administrative, technical, and physical measures to safeguard personal data, including:
- Access control and role-based permissions
- Encryption and secure servers
- Anti-hacking systems and intrusion monitoring
- Employee privacy training and internal audits
12. Privacy of Children
We do not knowingly collect data from children under the age of 16. If you are under 16, please do not submit any personal information through our Website or Services. If we become aware that we have collected personal data from a child under 16 without verified parental consent, we will take steps to delete that information promptly.
If you believe that a child has provided us with personal information without appropriate consent, please contact us at allen.yi@buzzpang.com so that we can take appropriate action.
13. Remedies and Complaints
If you believe that your data protection rights have been violated, you have the right to file a complaint with your local data protection authority:
- European Union (EU/EEA residents): You may contact your country’s data protection authority. A full list is available at https://edpb.europa.eu/about-edpb/board/members_en
- United Kingdom (UK residents): Information Commissioner’s Office (ICO)
Website: https://ico.org.uk/
Phone: +44 303 123 1113 - United States (US residents): You may submit a complaint to the Federal Trade Commission (FTC) through https://reportfraud.ftc.gov or by calling 1-877-382-4357.
If you are unsatisfied with our handling of your data concerns, we encourage you to reach out to us directly first using the contact information in Section 8.
14. SMS Communications
We do not share mobile information with third parties for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. You may cancel SMS communications at any time by replying STOP. For support, reply HELP or contact us at (307) 417-5200.
Standard message and data rates may apply.
15. How We Share Your Personal Data
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
16. Changes to This Policy
We may revise this Policy at any time. We will notify users of significant changes via the Website and email, including a comparison of old and new versions.
Date of Initial Enactment: November 8, 2024
Last Modified: April 11, 2025